Why Choose Us?

We understand at PromtpMed Urgent Care that you have options of institutes to address your healthcare needs, between your primary care physician and the emergency room, why choose us?

When it comes to accessibility, cost, and compassion, we believe there are a couple of very key aspects that make our clinics the optimal choice for you and your family’s healthcare needs. You can confidently choose us the next time you are looking for healthcare services.

Woman smiling at provider while they go over key point of choosing us!

Our patients choose Accessibility...

Our clinics were designed to bridge the familiar gap in healthcare in the communities we serve. The most important way we do this is by making ourselves accessible to our patients. We extend our hours during the week and are available to patients on the weekend. Meaning we are available to patients 7 days a week and for 363 days a year, only closing on Thanksgiving Day and Christmas Day. We do not stop there! Every PromptMed Urgent Care clinic operates on a walk-in basis. Meaning that our communities now have access to same-day healthcare. We pride ourselves on   our walk-in structure as it has become increasingly more difficult to get an appointment with your primary care physicians and we know the wait between appointments can be very difficult. Know that if you need medical care today, you can choose us.

...Cost Transparency...

Of course, another option for same-day healthcare is in the emergency room. While our services do not replace the services of the emergency room, when it comes to acute injuries and procedures such as dislocation or stitches, we are both qualified and equipped to help at PromptMed Urgent Care.

Not only will you save hours in the waiting room, you will also be saving money when you choose us. Unlike the emergency room, we do not charge a facility fee, we keep your expenses down by focusing on what truly matters -- your care. This means that the money you spend in our clinics goes directly towards your care, making sure you receive the best possible care at a fair price. Transparency with our patients is what we pride ourselves on. If you do find that you have a question, our in-house billing team is available to help guide you and answer any questions you may have.

Our patients choose us for our compassion.

Along with our structural differences that make us PromptMed Urgent Care, the biggest difference between us and other healthcare providers is in our clinical teams. Our medical teams understand that when patients come to us, they are not just looking for treatment but also compassion and support. Our clinicians provide a follow-up call to every patient we see. We do this because we want to ensure that you or your loved ones are feeling better, that treatment worked, and you know you have a place to return to the next time you the next time you don’t feel well. Our clinicians genuinely care about the well-being of their patients, not just until they walk out the door.